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As a loyal, "valued (?), Sears customer I have relied on their major home appliances for 32 yrs.This includes having to furnish major appliances for 4 households due to required moves of military service. On 29 Nov the latest of these, (dishwasher, 4 mos old, under warrenty. I have been routed all over the Lower 48,recieved vague and flippant answers, from reps who cannot understand time zones and their work hours apparently pertain only to their location. NOT where the product-problem is located! And apparently the local retail store in Anchorage, AK no longer has service personnel. Poor response from an iconic American business name to say the least.


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