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Original Comment I purchased a Kenmore microwave at Sears in SJ,CA 7 years ago and it was fine 'til a few months ago when it would just start running without being started. Figured that was slightly unsafe and it had run it's course. I went back to Sears 9/20/13 and purchased another Kenmore microwave. At just over two months it started acting up. While running it rapidly switched on and off every second. Called Sears 800# who advised me to call the SJ Sears store. After five calls to different departments (nobody answered their phone) finally reached a human. Said I'd have to take it to the nearest repair shop which is too far for me to travel. Then they would decide if it was defective? And so on and on. I understood when I bought the microwave it would be replaced if there was a problem. Didn't expect this runaround which eventually discouraged me from pursuing the whole thing which is probably their goal. I'll just have to accept the monetary loss and buy another microwave. Certainly not another Kenmore and definitely not from Sears.

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