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Original Comment I have recieved horrible customer service through the customer service center. When trying to get resolutuion for my '09 legacy issues I am given the "runaround". Subaru will not honor the required customer service agreement by taking complaints, nor will the local dealer. The customer service center is closed fridays when it should be open. There is no recourse because no one answers any phone calls or e-mail inquires. When a customer service rep. states that I should make an appointment which, I have already done and then they will not honor my extended warranty. Also when the dealer states that the customer service rep. never contacted them then this is how they will loose buisness. There is no way of leaving a voice message either. I think Subaru will loose buisness with these practices and they deserve to loose any and all buisness when they treat customers badly. I wish thier customer service was one tenth of what thier advertising says it is, but it is far, far less.

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