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Original Comment my husband and i are 69 and 79 i have had some health issues and i guess i forgot to pay a bill i called customer servic because i got a bill today for 325.00 she said it included 30 for each service i have due to it was turned off I have been in the hospital with 11 blood clots had colon surgery and i told her all this and she said the 90.00 would be taken off. due to i never received a letter or a call and have not been at home very much but guess what it wwas charged so i called and she said she could not take off the 90.00 i could turn on the tv so it was not comopletely disconnected when i talked to the girl today she said she could offer me somehing would discount my internet and take money off of my bill i took it but dont understand that one it was a promotiion i have been a customer for 51 years aand i want this 90.00 talken off that is not right i never got a letter and my tv has had a lot of problems to the president does 90.00 mean losing a customer who you have had for 51.00 i guess it is all about money

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