Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment Tina at the AlaMoana store in Hawaii insisted I had to have a receipt when I returned my the 3 pairs of glasses I purchased with a check paid by the mother<br /> because I couldn't cough up $1,148.52. She said it was policy but could not show me proof. She did not offer me the check until I asked her several questions which were also showed negligence of LensCrafter's employees and staff. She told me it would take about 7 business days to receive my check. When I called and spoke with someone from your office she told me 7-10 business days. Does everyone have a different copy of the store policies, rules, customer service, dress code, and code of ethics? I am definately not doing business with LensCrafter once I get my full refund.

Feedback

Your Name

Your Email

Verification