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After spending over $5,000 on a self-cleaning 6 burner oven, it has been over 2 months of broken promises. He left yesterday telling us he would have to saw off the entire stovetop to fix the over and could not guarantee if it would be fixed after that and it would cost a small fortune. He already charged us to replace the heating element and that did not work. When he left yesterday, he failed to put all of the screws back. <br /> <br /> I am so angry! Customer service puts you on hold for an average of 25 minutes and tells you they are sorry. THIS COMPANY DOES NOT BACK UP THEIR PRODUCTS!


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