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Original Comment Good afternoon,<br /> <br /> <br /> <br /> I am very disappointed in the performance of your Cruisinart coffee maker, DCC 1200 serial#10729. In the last 3 years, this is my third one. The first two quit working after having them about a year each. They both had the same problem. The water would not work. You would fill up the reservoir and turn it on and nothing would happen. Now, by third one will make coffee, but the hot plate as stopped working.<br /> <br /> <br /> <br /> I have looked on line and have seen that these are two common problems. For what we pay for that item, we should be getting more than a year out of them. I have always loved your products, but, I doubt I will ever buy another one since I have had so much problems with this one. I pay more for your products because I thought they were better quality. Sad to say, I could get a cheap one from Wal-mart and it would last for years.<br /> <br /> <br /> <br /> I can assure you I will not be recommending your products in the future.<br /> <br /> <br /> <br /> Sincerely,<br /> <br /> <br /> <br /> Patricia Yancey

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