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December 17th 2013.<br /> Just got off phone after calling 4 times to resolve an issue with checking account. I called corporate customer service and being told that previous representatives guaranteed to fix an overdraft fee was not correct for them to say. after 12 years of banking they have forgotten about the customer and programmed to be guided by rules. No one would honor what I had been told. Where is the customer in CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!


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