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It is very unsettling that you can be a loyal customer with a company for over 10 years and they are going to let your business walk away over a $40.00 phone upgrade. I had no idea that my phone was being upgraded on my husbands phone #, now he can't upgrade his phone (which is 5 yrs old) If this is how US Cellular does business I don't want to do business with them!


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