Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I advised each Tracfone rep immediately that I have a hearing impairment. I was unsuccessful in getting resolution to my concerns. I called the corp and the receptionist was rude, unhelpful, and redirected me to the 800 # AFTER I informed her I couldn't hear on it (international calls). I asked for her supervisor and after 9 minutes on hold, was directed to a voice mail. I'm not holding my breath for a reply. The receptionist INTERRUPTED perpetually, and in my opinion, abused the power Tracfone has entrusted her with. I did agree to take the survey when I called the 800 number and I just got my call back from it. I had the opportunity to state my dissatisfaction with the 800 # static, noise on the line, etc. as well as my utter disappointment with the corporate receptionist. <br /> <br /> The topper? I let them know that I will be filing complaints with the Better Business Bureau, the Indiana and Florida Attorney General's Office, and the Americans with Disabilities office. Formal complaints are more effective than a forum if the company will not address an issue. <br /> <br /> It's sad that Tracfone can offer such a great concept, but they execute it with such poor service. <br /> <br /> CAN YOU HEAR ME NOW?

Feedback

Your Name

Your Email

Verification