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I made a reservation through Expedia at the Days Inn & Suites Anaheim ( for 2 days in December. When we arrived we were appalled. The room had a smoke detector hanging by one wire, several buttons were missing on the phone and the phone did not work, there were stains on the chairs and walls, the carpets and bedspreads were faded, stained and worn thin, and the bathroom was filthy with hair in the bathtub and sink. We asked for a different room but the 2nd room was just as bad. We refused to stay and the clerk said we had to get a refund from Expedia. Expedia called the hotel later to get authorization for the refund and it was refused. Now I am out $143.36. I will never use Expedia or stay at a Days Inn again if this is the way customers are treated! You should be embarrassed that this sleazy hotel uses the Days Inn name!


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