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12/22/13 Flight #4688 was 56 mins delayed and we were not informed of the "Air Traffic Control Delay", to miss connecting flight and to wait in line 2 1/2 hours to get RUDE staff to say oh well there is nothing we can do the next flight with an available seat is 12/23/13 at 7pm and they would not comp me with a room, another flight with another airline, or a refund. After speaking with 4 people the we were then offered a 9am flight but ticket was thrown to us by staff stating to her coworker "I don't have time for this my work shift is over." United has talked and treated me rudely and I will NEVER do business again. I asked for # to corporate and they declined to offer the #. and spoke to supervisor Tory as well as Ann was told once again the only thing they will do is offer a ticket for the next day. This has cause missed work, missed medical appointments, and lost of additional money due to non-communication for missed flight.


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