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Original Comment I have been trying unsuccessfully to get the $300.00 reward card I was promised in June, 2013 when I signed up for the Triple Play package. I have pages of notes from calls I made to customer service as well as copies of emails I sent that were not responded to. Everytime I call customer service I am told that the order is still being processed. This has been going on since June 2013! I called again today adn was told by the reward department that they were back-logged and did not know when I would get my reward card! I wonder if that excuse will fly when I refuse to pay my Time Warner Cable bill!

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