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Original Comment It is 12/23/13 I bought my friend a round trip ticket from sacto cali to huntsville al. when she was in the air going to houston fore a lay over the flight to Al was canceled.Reason given was there was no flight crew. This is unbelievable. We had a nice X-mas Eve dinner planned for her as well as other events. She now has to stay in a hotel in Houston where she knows nobody and can't get a flight out till 6:30 am, then she has to fly to N.C before finally coming to Al. This is not the first time United has changed things, Every time we have flown with United something in the flight always gets changed. I do expect to get a full refund for this problem! I will also never fly United nor will I recomend it to anybody.

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