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I agree &quot;haier america&quot; is a joke, the customer service dept. is certainly not in AMERICA! I have been dealing with the people since October 23, 2013 for a replacement of a chest type freezer this is December 28, 2013. The freezer cost less than all these phone calls. All I need is for these people to send an RMA to Lowes so I can get a replacement.<br /> What kind of service is this?


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