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Original Comment Recently I had several problems with my system and remote. I spoke with Vince Llams in the Philippines who took great time and patience to try and help me.As result of that call I had to have a service tec come to my house. Today service tec Nick Wells came and fixed my problem. I am very pleased.You need to know these two employees represent your company in a most cordial,professional, and caring way. It is good to speak or hear someone who is listening and responding to your problem. Kudos to both men. Be very proud you have them !!!!!

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