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I Bought a new Dell 8700 XPS from Fry's in Las Vegas on 9/14/2013 . 3 days in use it crashes , call Dell tech support , use Dell connect 5 hours later Dell tech starts Dell recovery DVD's and then stops Dell connect phone call &amp; internet screen sharing . Then I reinstall all Dell updates / Microsoft updates for windows 8 ... PC runs 4 days then same problems , same tech support same results .<br /> Runs a few days and fails again ,and on it goes .... <br /> Dell always closes support cases after each problem <br /> Problems continue call Dell again , they can not do a factory restore as now hard drive partition is corrupted and errors that not enough free space on partition and I am stuck with just a partial restore of latest Dell system image. The Dell techs run a software test call PC Doctor , it finds no problems in each and every instance of failure during Dell Connect support events. Well , its now had hard drive errors needing repairs , and finally on December 321, 2013 I started up my PC and it fails to boot to desktop, but rather no only comes up with a black screen notice of catastrophic failure error and instruction that says press any key to repair . Pressing any key to start repair, fails and PC returns to same black screen repeatedly . Cold shut down is necessary to turn off PC. Cold start to try to restart pc results in same failure. I have repeatedly as for a RMA to return the defective PC and to have Dell simply send ne a new PC that works . MY PC was purchased on September14, 2013 and it is now January 2nd 2014 and I am stuck with a Dell XPS 8700 Windows 8 PC that is not working, that I paid <br /> $1286.38 for it and it is good for nothing but a boat anchor ! I have owned several High End Dells XPS PC's in the past and never had a issue with Dell replacing one that was defective ( A XPS 710 that cost me $3.4000 at time of purchase from Dell online ) This time so far my pleas and requests for replacement have been denied by Dell Tech support ! MY Dell Service tag is G6D5HX! <br /> I will be in contact with Dell tech support again today , if they refuse to remedy this problem satisfactorily I will have to call my attorney and file a law suit here in Kingman, Arizona to recover my purchase price, or get a new Dell PC replacement including court cost etc. etc. <br /> <br /> I am totally disgusted with Dell , and will file the law suite under charges of failure of honoring , new factory warranty under contract .


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