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Original Comment TWC has the worse phone service ever! My acct. is never noted properly and my checking acct. was drafted over $200 W/O MY PERMISSION!! An automated voice always reminds "all calls are being recorded" and when I stated to them to view the audio for the unauthorized draft and I will be taking legal action....they immediately refunded my money. Let me say I HATE TWC W/ A PASSION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They fall in line w/ VERIZON & AT&T. These companies are so large that ur call gets routed thru an extensive phone system before even speaking to a rep. I always get a name & location of the call center but unfortuntely notes are generally doctored to suit their needs, not the customer's. Little did they realize recorded conversations come back to bite them in the long run.

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