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Original Comment My husband and I just received the "2013 Year-End Update for our United Healthcare AARP Medicare Supplement Plans. There was nothing specific to either of us in the enclosed mailings. They included a brief generic cover letter that was signed by Barbara McClatchy, VP, Member Experience, and a brochure entitled "Your 2013 Year-end Update" which informed us that: (1) we do not need to re-enroll; (2) our plan is not affected by the ACA; and (3) we can always trust United Healthcare. The mailing also contained a complimentary AARP bookmark. All of these materials were on heavy, glossy stock, and mailed at to us via the USPS. This is a completely useless mailing, made by UnitedHealthcare at considerable expense, particularly when you multiply the cost of each package times the number of covered members. Ms. McClatchy, experiencing such obvious waste first-hand does not enhance our Member Experiences. In the future, please keep the bookmark and the brochure, and do your part to bend the healthcare cost curve by reducing our premiums.

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