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Original Comment I contacted the merchant, AVAST, because I had a problem with their program. They told me that the problem was a problem with the software in my computer and charged me to repair the problem. After they repaired my computer the problem with their software still existed. I was told at the end it was a know problem and they were working on it. My issue is that this issue was known prior to my authorizing the repair which was not done successfully. I did not receive the service that I paid for in this case.

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