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I've had a Tracfone for years and ordered a new one. Tracfone put an incorrect shipping label on the package and UPS won't deliver it to me. I've just spent over 3 hours trying to straighten this out. Tracfone now tells me my address is not valid! I've gotten my mail and packages here for almost 20 years. That's valid! I've been told to go pick up the phone! The nearest location is a hour away. I've been told to go to Walmart and buy one! I thought buying online would be convenient. What kind of customer service is this?


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