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Original Comment I purchased a net 10 phone through the Home Shopping Network (HSN) in April of 2012. The phone worked great until October of 2013. It keeps saying searching for service even though I am in the same location that the phone was shipped to. I called in numerous times and finally was told that I needed to purchase a new phone. Then I was told the zip code is not correct and there is no coverage. The zip code that is on the account is in northwest Iowa. I have never lived in northwest Iowa. Net 10 falsified my account with the zip code to get coverage (the coverage map also shows that the is coverage which is false) Net 10 gets my auto payment then my phone shows searching for service. I am still on hold after 30 minutes waiting to speak to a manager. HSN should investigate this rip off company and not be affiliated with it. I have referred several people to Net 10 and when people ask me now I tell them to look elsewhere. This is a short listing of the service reps that I have dealt with: 1/3/14 Easter 5 and countless others until I started asking for id numbers. Extremely disappointed with this company, and yet the get payment every month on time which is automatically deducted. Once again HSN and the Better Business Bureau needs to look into this after reading some of the complaints (false advertising, poor customer service) I wss told that I would be on hold for 3 minutes waiting for a Manager and its now been 45 minutes!!!

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