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Original Comment We were instructed to go and pick up our equipment and that it would be easy to connect our service and would have it on the same day. We picked up the equipment on Dec 5th and after connecting everything was told that we would have to wait until the next day to have service as the manager kept us on hold for 45mins until the dept that we needed to speak with had cosed. Then it took another 4 days to get our hoe phone on. We have been having problems from the start with our cable viewing where the tv fades to black or we get these tiles that come on the tv and you can't hear or see what they are saying for a while. They have sent two techs to our house and both have left our house saying there was nothing that they can do about it. Yet we have a bill for over $240 when we have not had service and now the internet keeps going in and out. Comcast already charges to much for their services. Your customers should not have to go through this mess for a month of new service......

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