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We have been a Navy Federal Credit Union Members and Share Holders for over 20 years. Our experience with this company and credit union has been getting worst and worst every year. They have very RUDE customer service people. This company does not care about their members at all. They only care about one thing is making money and their own employees only. If you have an issue and you let them know on how you feel about the problem, if you don't like what the out come is, or they don't like what you say to them, they will ban you from calling into their call center. Yes they will do that. If you don't like it, too bad. Again these so called people that run this Navy Federal Credit Union are a bunch of morons. I had my credit card stolen, and my check book stolen, these idiots did not want to stop my credit card or checks. They said it was my problem to deal with. We have filed complaints with NFCU and they won't do anything. They won't allow you to get in touch with the president and CEO of NFCU. I think there is no CEO and they have people there that have no clue on what they are doing, because any legit bank or credit union would have direct access to the president and CEO office or assistance. Also any legit bank or credit union would allow their members or customers to call the actual credit union or back branch. Navy Credit Union does not allow their members, customers or share holders to call the branch directly. What do they have to hide? EVERYTHING. I suggest anyone and everyone, think twice before you do any business with this unorganized company. Just google Navy Federal Credit Union Customer Complaints. You will see for yourself on what a courpt company that Navy Federal Credit Union is. I am going to STOP doing business with this unorganized company. Every customer and member that has had an issue with Navy Federal Credit Union, needs to all file complaints with the Better Business Buera, National Credit Union Association and probably a BIG Class Action Lawsuit against Navy Federal Credit Union. Any member, shareholder past or present who has had an issue with Navy Credit Union need to email your complaint at [email protected]


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