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Original Comment I just recently purchase a Lexus RX 350 last week. From Audi of Charlotte and the service was horrible!The gas tank was empty and the salesman stated he couldn't give me a voucher on a preowned car. As soon as I left the gas light came on and I have to find a gas station quickly. The back flip for thetrunk was missing. I callled back and the salesman name"Anthony stated " it is as it". I thought this is the wrost customer service experience I have ever had.Without the flap everyone can see what is inside my trunk. As of today, still no returned called. All the salesman stated is he will see what he can do. I will never purchase another car from them ever.And I plan on letting all of my co workers at the bank know the type of service they provide. I plan on wiring a complaint about my service and call in about how they treat their customers.

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