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I am having trougle with my lines, could it possible that i haven't received a power cord with my basic box. I am using another company power cord, does this matter. Also, it takes too long for a chat Rep to speak with me. I usually speak with a Anton but, now no one is answering my chat call. I waited for over 5 minutes and still no one. I guess they are tired of hearing from me. I cannot get any long distance calls and I don't know why. I can't even call out. It could be a minor cable hook I don't know. This is the second time I came back with you. Maybe that is the problem that I am possible being ignored, I hope not


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