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Original Comment santa monica california store: incompetent manager, lazy staff, so called "certified dog trainer" has no common sense and is not qualified to be called a dog trainer. the manager of this store, ron, is part clueless and part doesn't care. I rarely shop at Petco because of these issues. I stopped in their the other day for something quickly and just about saved a 6 weeek old pup who was allowed to run around the store, no collar, no leash by the irresponsible young owner, the "dog trainer" and the manager. the pup was about to run out into the parking lot and into the street. Stupid, stupid people. Strictly a 3rate operation and I won't be shopping at petco from now on. Also, if you want to call corporate office to make a complaint, you may see a San Diego phone number but you'll be reaching someone in the Phillipines! A useless company

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