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Have had Net10 service since 2007. No problems until in the last few months. Moved from Tennessee to South Carolina and that's when my problems really began. Yesterday I spent over four hours either on line or on voice calls trying to get an overcharge corrected. To get to the problem last month I signed up for auto refil supposedly at a cost of $45 dollars. Yes, I understand that 911 charges and taxes would be added to that amount. No one would expect to pay over Fifty Six dollars for this service. When you call customer service you get some individual who cannot speak or understand the English language enough to have any semblance of a conversation. The people manning these phones and keep asking the same questions over and over and trying to tell you that they can help you. To sum this up it is pure BS, and if you don't know what that is let me be a little plainer. Net10 insisted that I remove! My concern is that that I was charged more than I had been paying when I called each month. I am considering forwarding my conversation I had online to the ATTORNEY GENERAL of the State of South Carolina. Since they have supposedly have been taxing me at my previous home address rate and paying them (?) to Tennessee. I believe this would be considered fraud. Maybe I can get a reply and from an English speaking person. I think that is at least deserved.


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