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Original Comment Haier is a horrible business to purchase from, and customer service is worse!! I purchsed an office refrigerator less than 12 months ago, so it's still under warranty. It quit working so I called and took it to their contracted repairman. They could not repair it due to parts no longer being available. I then call Haier CS and they told me to call and have the technician to call Haier. I told them that's not my responsibility, that's your contracted person, seems like you would call. Then they said it has to go to Haier's engineer for review to get approval for replacement. It has been over a month since the inspection and I'm still without a refrigerator. How can it take so long to repalce the unit if there are no parts??? They simply don't stand behind their products!!!<br /> After waiting weeks, I called back for a supervisor, who said he'd look into it and call back. Still no resolution!!! I'll never buy their product again!!!!

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