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Hello! this email is in reference pertinent to the purchase of KENMORE Laundry Center, that was purchased on 12-2013. Today's date is 01-12-2014, Sunday. From our understanding there is a 60 day guarantee on this unit. We reported this to your sister company Sears, and they are refusing to return it. It has to be repaired, that is not true. I have been a corporated president of our business for 47 years, and I have never been so appaulled in my life. It is like my business putting a floor in your residence and the product is not what u purchased. I am requesting that the President or a CEO, contact us and we can take care of the issue at hand professionally or we can retain a corporate attorney at law and litigate on punitive damages for breech of contract. This is unacceptable, when dealing with a consumer. The laws are here for the consumers. Thank u, for your time. <br /> Sincerely,<br /> J &amp; L Foley, President &amp;Vice President<br /> FOLEY'S Flooring


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