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Worst level of customer service I have EVER experienced. I have spent in excess of 10 hours on hold at 2 separate #'s for Anthem just trying to get my subscriber ID #. Recording is always ' no one available due to a high level of calls, try your call again later.' I just want my subscriber information so that I can seek necessary medical treatment! I have already paid my first monthly premium TWICE. Proof of that is in my hands as I write this. Absolutely ridiculous.


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