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From the US Cellular retail store, to the US Cellular customer care representatives, right on down the the corporate office, I was greeted with arrogance, and a complete and total disregard for me as a new US Cellular customer. I ordered my phone last Thursday from my local US Cellular store and my phone has been ready for me to pick up since Friday morning. The problem is that the employees of this store are just downright rude, unhelpful, and unwilling to serve a customer who is clearly unhappy with the service so far. To top it off these employes just do not have a clue what to do next to activate my new phone and to complete the entire transaction. After 14 phone calls to the store and to customer service with no solution and still NO PHONE! It is clear to me now that US Cellular just does not care about taking care of their customer's and keeping them. Hey I tried! I tried to come aboard and was pushed off the boat at every attempt. Sad, just downright pathetic and sad<br /> and here it is 4 business days later and I still do not have my phone? Seems like since I explained over a dozen times to customer service reps that it is impossible to deal with the jerks at my local US Cellular store, that they would have sent me a phone in the mail by now. But instead they just let a customer who signed up for the most expensive monthly plan, walk away never to be heard from again. Award winning customer service? You have got to be kidding me right? I have two words to describe the customer service for US Cellular......WORTHLESS, and BARBARIC! Good riddance US Cellular! My advice to other folks experiencing the same kind of problems and issues with US Cellular, MOVE ON! Find another carrier and stop wasting your time looking for a resolve. Not going to happen because they really DO NOT CARE!


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