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Original Comment I live in Charlotte, NC and traveled to Virginia for a family emergency. Tracfone left in Charlotte and the service days had expired when I returned home. I tried for 25 minutes, 01/15, to contact someone that actually spoke ENGLISH and could complete a simple transaction of ADDING MINUTES. The second woman wanted to change my SIMS # (because she did not type in the correct numbers)...same telephone number, same Tracfone for over 2 years, only needed to add minutes! Corp. offices in FLorida....HIRE AMERICANS THAT SPEAK ENGLISH!!!!!

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