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While on December vacation, I called customer Dish to mention that I'm on a two week vacation. Question, how can I reduce my bill? Note, I'm a new customer. REP: replied , place your service on pause & there will be a $5 service fee. What was not mentioned was by agreeing to have my service placed on paused it was grounds to cancel my orginal contract. Thus, jacking-up my monthly rate. After numerous talks to supervisors, I was offered a low ball compensation of $10 for the next 6 months. The offer should have been $20 for 6 month to make this right. Dish Customer is no service. My next correspondance will hopefully the Corporate office.


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