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Original Comment I bought a computer for school and after 3 months the screen was completely messed up so I called to get it taken care of cuz it's under warranty right. Well first it cost me $63.00 to mail it back to them then about a week later I get a call that they don't have the part will take about 2 weeks plus the repair time. I was given the option to get a replacement computer. I really need this computer for school so I took them up on the offer in a week my new computer arrived. This "new" computer was not comparable in any way possible to what I sent them. So I call the guy I had been dealing with with no answer or ability to leave a message and no reply to an email I sent. So I call the so called customer service and I am told it is out of our hands. Well give me the general number for customer relations so they can help me and I am told they don't have those numbers. I ask for a manager and I get she is on another call so she will call you back. I have never been so disappointed in a purchase in my life and I will also contact best buy on the selling practices of these unworthy products. I will never buy a lenovo product and I will advise anyone I meet to avoid them too.

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