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Original Comment I have a 2012 Lacrosse my background screen's color went out during late summer. It will come back every so often for a day or an hour then go out again. Buick said it's xm's problem they haven't had any complaints the radio works, xm said it's the equipment they haven't had any complaints regarding this issue tell gm to check the software to see if it is up to date. I can't believe other owners are not having an issue, so it would seem to me this would be an equipment/possible software issue since I'm the only one having a problem. Why hasn't Buick offered to replace the system that came with xm radio/software with one that's known to work well with sirus/xm or try uninstalling/reinstalling the software in the vehicle which I would try but can't gm has to do that and see if that helps rather then just saying the software for xm is up to date. Since November Buick is suppose to be working with xm since the service dept found another vehicle like mine on their lot with the same issue. Buick now said it's xm's problem and xm is looking into it. Still no fix/solution. Emailed regional office hoping something would be done and all they did was speak with the service dept. where I took my vehicle and was told this is xm's problem not Buick - No Help from Regional Office. I'm sure xm won't do anything unless others are having the same issue with the equipment/software. Others need to come forward and complain if there are any. Thanks for nothing GM! Fed up with GM's service! and love the car miss my background color!! Hoping CORPORATE WILL DO SOMETHING ABOUT THIS ISSUE. You pay a lot for your car you just want everything to work right.

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