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Original Comment I know now buying<br /> A warranty is worthless. We have been waiting over a month for Sears<br /> Customer service to send someone to look at our refrigerator. When the first repair man came he moves the plug and hit the side of the refrigerator, gave us his cell phone number to call in two days if it does<br /> Not cool. Of course it did not cool<br /> And we are not able to<br /> Contact him. Once again we had to<br /> Call<br /> The helpless customer service<br /> Again who couldn't help<br /> Us and all they can do is send someone else out. We waited another two weeks for the person not to show. Once again another call, another wait for two weeks. Have an appointment today for 9am and it is now 11am<br /> And no one is here. Placed<br /> Another call and now the repairman is having truck problem.<br /> <br /> I have never been so disappointed in a company, product or service in my life. <br /> Three kids (one an infant) and we have been living out of a cooler for over a month. With the money we have been wasting we should have just went with another company. If only We would have known.<br /> When anyone calls customer service they just say hi thanks for calling the best advice we can give is just buy a new one. <br /> <br /> I think we have been patient long enough. Something has to be done. This is unethical.

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