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I have called 3 different numbers to talk to someone about when my repair person would be here. It is now 4:03 pm. I was told my appt. would be between 12 and 4. I am closing my business for the day so you might want to stop the repairman. I will call someone else for repair. Sears, I have shopped with you for many years. All the appliances in my home are from sears. I refuse to deal with foreigners answering your phone. I cannot understand them and when I ask for an American Representative they get nasty. I'm done! Sears is becoming a joke and I see why your not doing so well.


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