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I had my sons glasses made at Lenscrafters in Orland Park,IL. Soon after, my son began experiencing daily headaches. I was told a period of adjustment should be expected. After one month and several migraine headaches, I returned to the prescribing dr. After an exam and a check of his new glasses, the dr. determined that Lenscrafters of Orland Park, made his glasses WRONG. They were actually completely opposite of what the dr. prescribed to treat his Astigmatism. They should have been 90 but were 180. I ordered new glasses (this time through the prescribing dr.) and returned the ones I bought from Lenscrafters of Orland Pk. When I went to return these glasses, I was still under the 90 day unconditional return policy yet I was questioned as to why I was returning them and when I told them about their error they questioned how I could know this (the DOCTOR told me) and then the sales girl went to double check the script in the lens while I waited, came back and told me I was wrong the glasses match the script in their computer. I had to then point out to her that I have the original script and Lenscrafters, ENTERED THE SCRIPT WRONG. Apparently that level of incompetence never occurred to her. I asked if I had been inconvenienced enough and were we finished, to which she replied 'Oh, I'm done with you, you can go." Real nice.


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