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Original Comment I had left my wallet at a Mac counter at Macy's in November and didn't realize until I was back home in Ontario. Called the store's Lost and Found department in New York not expecting it to be turned in but it had been. I was pleasantly surprised but that is where it ended. I could only speak to one lady to have it returned and she was sick for two weeks. I called everyday asking for Alba Finally Milly took over and took my information to have the wallet mailed back. I followed up with either Alba or Milly every 10 days when I still hadn't received my wallet. They were always pleasant and sometimes would call back. However they sent my wallet to a department to be mailed back and do not know what has happen to it. I call every week and get the run around It is now the end of January. I can't get a name or number of a manager to find out if it is truly lost. I never expected my money to be return I just wanted my ID I canceled all my credit and bank cards But wanted my OHIP Card back as it is a lengthy process to be issued a new card. I always thought Americans were known for good service but I haven't found that to be the case especially at Macy's.

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