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I'm Just Going To Share My Thoughts On Those Comments I've Read, And I Have To Say, I Have A Hb Microwave, And It Still Works Since It Was Given To My Husband And I, Over 2 Yrs Ago. With That Said, ( And I Hope I'm Not Just Wasting The Energy In My Hands For Typing This) But, My Dear Hamilton Beach And Comment Posters, I'm Just Saying, If I Read Correctly, The Hb Products That Do Work Very Well, Are The Ones That Are Older Than At Least 2-10 Yrs Older Showing That The Quality In The Hb Products Has Rolled Down Hill, And They Don't Seem To Care. They Now Just Care About The Money, And Don't Care About The People That Make The Products, Causing Those People To Quit Caring About Their Job Performance, They Just Show Up And Get Their Paycheck. Anyway, The Best Way To Get The Attention Of Hamilton Beach, Is To Just Quit Buying Their Products If They Don't Work For You, And Especially If They Have Poor Customer Service. Until They Actually Respond To Your Complaints In The Proper (put The Customer First) Way, I'd Say Stop Buying Their Brands, And Hope Their Sales Drop Enough For Them To Realize, They Need To Step Up Their Quality In Their Products, Read And Learn From All The Comments Positive And Negative And Use Other Ways To Find Out How They Can Uphold The Quality The Products Should Have And Make It Better To Keep The Customers Happy, And Keep Them Comming. Hamilton Beach Needs To Be Reminded That It's The People Who Make The Products That Make The Company, And Not The Products. Start Treating Those People Better And Encourage And Motivate Them To Do Their Job Better, So You Can Sell Better Products. Pardon Me For Saying This Hamilton Beach But, At Some Point Customers Do Get Fed Up With Buying Loads Of Crap!!!


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