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Original Comment Sir:<br /> <br /> <br /> <br /> This writing is to file a complaint about a bogus address given to me by one of your employees about where I could drop off TWC equipment after I cancelled service. My ZIP is 90504 in Torrance, California.<br /> <br /> The address I was given of the TWC office where I was to return the equipment was: 1799 W. Redondo Beach Blvd., in Gardena, California, the closest, I was told, to my home.<br /> <br /> After driving and searching for such an address for 45 minutes, I could not find the address. Why did the person (I did not get his name) mislead me and cause me such problems?<br /> <br /> I finally located the address of another office in Torrance where I was able to return the equipment. Was such misleading directions given because I cancelled my subscription with TWC?<br /> <br /> I believe you should know about this matter as it affects the reputation of your company.<br /> <br /> <br /> <br /> Sincerely,<br /> <br /> <br /> <br /> Ike Hatchimonji

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