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Original Comment I HAVE JUST HAD THE MOST INFURATING 45 MINS ON THE PHONE TRYING TO GET HELP FROM AAA, HAVE BEEN A MEMEBER SINCE 1996, AND THE ONE TIME WHEN I REALLY NEEDED HELP IT WASN'T AVAILABLE.<br /> Tuesday 2/4 I was on my way to Tubac in Arizona , sits between Tuscon and Nogales .Mexico my truck developed a problem, thought it might be the battery altho it was fairly new. So called AAA and asked to be towed to the Ford dealership in Tuscon finally the tow arrived, an hour wait,by the time we got the dealership it was almost 7pm, left it there with key and a note, had to get friends to meet me and unload all the product taking to Tubac for the show , a 5 day affair.<br /> This morning got a call from the dealership with an astronomical fee to repair, so called my mechanic in Phoenix who said he would drive down on Thursday and do it for less than 1/2 the dealership price, I was stuck at the show till 5pm couldn't leave, so called the dealership and spoke with the service manager, who said he would release the truck to the AAA driver, gave him all the info, called AAA explained the situation to the person on the ends of the phone, apparently they only have first names, no way could I get the last name out of anyone I spoke to, was told that AAA has rules and unless I was there they wouldn't pick up the truck, wanted to get it out of the dealership before they closed at 7pm rules are rules and ment to be broken at certain times, there was no way I could make it back to Tuscon before 7pm and I was going to be on the road again in the morning by 7.30, before they, the dealership opened, I wanted it towed to my friends house where I was staying so that my mechanic when he drove down could go to the house and work on it and have it ready for me by the rime I got back to the house on Thursday night, I gave AAA the name of the Service manager, his phone number, my card number the address that it had to go to, and with a bit of luck by the time the driver arrived at my friends house I would be back from Tubac to meet him, NO, AAA couldn't pick up my truck without my being there at the dealership, spoke to the Supervisor Devasha who was useless, and she said it was all to do with the dispatch manager Chuck.asked for his full name apparently they don't have any just a first name, BUT Robert Darbeluet the CEO will get an earful from me tomorrow Thursday, now I probably won't be able to get to the dealership before I am ready to leave Tucson on Sunday night, if I can get someone to run my booth for a few hours, then maybe I can make it to the dealership to get my truck when AAA comes by, have never heard anything so awful in my life, where is all the love gone, someone couldn't make a decision to help out, call he had to do was call the dealerahip, CHECK ALL THE INFO I HAD GIVEN HIM, BUT I GUESS IT WAS TOO MICH TROUBLE!!!!!!!!!!!!!!!!!!

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