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Original Comment Hi,<br /> <br /> I hope that your office will help me out the difficulty I went through last few weeks when I called customer services at this numbers all of them off base. I still do not believe why me as customer not been told the truth played with me with false promise. <br /> <br /> First day as soon as my existing service out of use , I called AT&amp;T U-verse internet promise to send technician to my Condominium get back service at 3:00PM Chicago time. Didn't happened and I called back customer services again. It was she this day told me that I can have service technics guy 3 -4 PM , 4-6,4-8pm didn't happen. I was so mad because this day I asked my boss to let me go home to have my internet back in service. After all this I called to cancel the service and I did. Another I called make have different modem come in text me the receiving days. Long story short I still didn't get my services. See the following text from AT&amp;T U-verse <br /> <br /> AT&amp;T U-verse Free Confirmation: Repair scheduled for 01/29 between NOON-4PM. For status/changes<br /> <br /> <br /> <br /> <br /> AT&amp;T Free Msg: NEW App for iPhone users. With myAT&amp;T you can check your minutes, pay your bill, manage your account features &amp; find Wi-Fi hotspots, all in one place. Now, life on-the-go is flexible and convenient. <br /> <br /> AT&amp;T Free Msg: Your U-verse High Speed Internet Service will be active for self install by 8PM 2014-02-05. You may experience downtime during install.

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