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I NEVER found a way to talk to a LIVE PERSON. My pocketbook was stolen in the gate waiting area (E7) at CLT. In it was a check to me for $1216, compensation for having been bumped off an over-sold flight to MDT (Jan 25,2014) - not to mention my glasses, cell phone, credit cards, insurance cards.... I've asked, through the compliments/complaints page, that the check be STOPPED and REPLACED and MAILEDto me. NO REPLY other than thank you for your contacting us. AND NO CHECK


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