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On Friday, Feb 7, the Olympics opening we lost our cable for 5 hours, missing all of the opening ceremonies. I live in an area of senior people, who struggle to pay their cable bill, but most are long-time customers. We were very upset as we had waited 4 years for this event and were traumatized by not being able to watch this. Then we are told it will NOT be re-broadcast for us!! You are not worthy of our faithfulness to your company and are going to negotiate with DIRECT TV for a better situation and price. Your service is horrible and you are over-priced. In today's market, evidently, good customers mean nothing. We have contacted media sources with our story.


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