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From your website...<br /> <br /> &quot;About Us <br /> <br /> At Frigidaire&amp;#174;, we know your time is valuable. That's why we're committed to designing high-performing, time-saving, easy-to-use appliances that help you get the job done right. So you're freed up to enjoy the things you love.&quot;<br /> <br /> How are your service problems measuring up to the above statement?<br /> <br /> On January 27, 2014, I first contacted Totem Appliance &amp; Refrigeration in Calgary to report a problem with my Frigidaire Electrolux refrigerator. They could not send a service technician to my residence until February 3, 2014. Subsequent to that visit, parts were ordered which appear to have been received by Totem as of February 10, 2014. Totem gave me a date for a service technician of Tuesday, February 18. That is 3 weeks without a refrigerator! I have two questions. 1. Why should I purchase another Frigidaire Electrolux product of ANY kind in the future? 2. Why do you have only one authorized service center in Calgary, a city of over 1,000,000 people, when they appear to be unable to handle the customer service in a timely manner?


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