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My wife had her phone come up missing at work. So, being a good husband, I drove to a Verizon store and activated an old phone so she had one to use during the claims process. (she is in vehicle sales and her phone is very important to her job) Upon applying for the replacement phone, Asurion denied my claim. They stated that because another phone was activated that day, that the Iphone was no longer insured that day. This is the most ridiculous excuse I have ever hear. All they are trying to do is SCAM us out of having to replace the phone. We have continuously paid the insurance one time with every bill for the past 10 months. If they fail to approve my claim I will contact an attorney.


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