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Original Comment I recently moved from my previous home where I had UVerse to an area that &quot;supposedly&quot; did not have the service. After getting to know the neighbors, I found that the majority of them had Uverse. On 01/13/14 I contacted ATT and requested service. I was given a date that the Technician would be out to connect the TV &amp; internet service. The day before they were to come out, we had received a call from the technicians area stating that they would not be able to go out, as all technicians were needed for a &quot;big&quot; contract job, and were rescheduled for approximately a week later. Again the excuse, no techs available. I tried getting the uverse install prior to the super bowl, and was given another date of 01/31, then later was cancelled and given a date of 02/05, then my husband was contacted again, and was rescheduled for 2/15.<br /> We really like the Uverse service, however cannot understand why it's taking so long to get the service. We currently have our cell phones with att, too. The ironic thing is that the technicians say that the service not available in our area, however your corporate office keeps sending us correspondence insisting that we should switch, sign up etc., for Uverse! It's like the right hand has no idea what the left is doing! I have several priority codes to get the service, but what's the use? Everyone who I have spoken to are taken aback by the whole mess, however the process seems to stall with the technical personnel. What are they doing, and does it have to take so long? The order number that I was given is 791358332. Pull it up, and you can see all that I've been through. Let me know if you want my business or not, so that if need be I can go to another company. I just want an honest answer, will my home be able to get the service or not? Thank you for your quick response.

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