Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I have been a member at the downtown Salt Lake City branch for a few years now and haven't had many problems until today. I contacted them because I lost my debit card and forgot to update my account when I got a new one so I logged in and clicked where it said "click here to pay balance." I did not receive a conformation so I called the gym. The guy who answered laughed at me and told me that it wasn't possible to pay the past due online. I told him it gave me the option to do so and he continued to laugh and be extremely rude! I was so disgusted with his horrible customer service I hung up on him. I checked the website and it does say that outstanding balances can be paid online but it will not be updated until the 10th. Clearly that guy needed some training and manors. I will be canceling my account on the 10th

Feedback

Your Name

Your Email

Verification